Shubham Sinha

Where I have worked

Newest first.

  1. Aug 2026 to now

    Associate Product Manager

    Kerala Ayurveda

    • I run research, specs, testing and rollout for EKAM, our clinic system. Live at 2 sites, with 600+ consultations recorded and 19 more clinics planned by December.
    • I write the specs for three tools built with AI (an AI search, a customer assistant and Lead Desk), and I check what comes back.
    • I am redesigning the WhatsApp bot from its contact data.
    • I owned Vaidyam, our journal’s website, end to end.
    See what I have built
  2. Mar to Aug 2026

    Product Analyst

    Kerala Ayurveda

    • I went through about 10,000 customer chats and built the WhatsApp support bot. Tickets down 65%.
    • I worked out that late deliveries cost about ₹7.56 lakh in seven months, and built a daily flag for delayed orders.
    • Three teams had three different funnel numbers. I found the cause, a funnel that missed cart updates, and rebuilt the query.
    • I built the growth team’s dashboards in Hex on BigQuery and wrote the SQL.
    • I designed an AI system that flags sudden changes in revenue and orders and finds the likely cause.
    See the late-delivery analysis
  3. Jul 2024 to Mar 2026

    D2C Product Ops

    Kerala Ayurveda

    • I helped grow daily D2C orders from about 20 to 300, and site conversion from 0.3% to 2.4% today.
    • I questioned a checkout upgrade, tested it for four weeks and moved us to the version that converted better.
    • I redesigned checkout and worked with a PM on the Shopify migration, owning testing and sign-off.
    • I ran pricing, promotions and the catalogue, and managed the website vendor.
    See the checkout test
  4. Sep 2023 to May 2024

    Associate, Business and Growth

    Cuemath

    Kept renewals above 90%. Grew upsells 30% by moving parents from 1-year to 3-year plans.

  5. Jul 2022 to Sep 2023

    Consumer Insights Associate

    Cuemath

    Cut repeat support tickets 30% with root-cause work across a team of 10+. My findings went into the product backlog.

  6. Jul 2021 to Jan 2022

    Business Development Associate

    BYJU’S

    Grew revenue 40% in my first quarter, through one-on-one sessions with 100+ parents and students.

  7. Feb 2020 to Sep 2020

    Sales Executive

    vivo India

    Grew regional market share 15 to 20%.

  8. Aug 2017 to Jun 2019

    Sales Executive

    Samsung Mobile

    Grew local market share 30%.

Education. BCom, Accounting and Finance, Lalit Narayan Mithila University, 2017 to 2020.

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